Training

Organization Development

Experts at AGC train your employees and leaders to develop required competency levels and skills to create competitive advantage, increase growth and drive business results through soft-skills and technical skills. Training schedules are customized to fit business activity and employee availability for maximum benefit to both. Trainings can be offered either in-house or at partnered locations for change in ambiance and giving a fresh experience off-site.

Employee training focuses on customer service, sales, developing teamwork and communications to enhance personal interaction among employees. Our professional training courses for leaders enables them in positive people management techniques providing them with knowledge, skills and best practice techniques to hire, retain, develop, lead, inspire, motivate and engage employee talent. Leaders are trained in how to deal with various people of different backgrounds, education levels, and psychological attributes so that they can cater to the management challenges or situations. All training sessions include needs assessment, training customization and facilitation.

Change Management

A change is expanding or contracting the activities of your organization and rethinking the products and services. Most of the organizations reach a plateau after 5 years if no innovation is exercised through a change management process. There could as well be needs of an organization that warrant a change in its activities or the processes to remain in business in the future, it could be due to downsizing, technology update or environment issues.

In this context, employees especially the managers have to be able to introduce and manage changes to ensure the organizational objectives of change are met, and with that they gain the commitment of their people, both during and after implementation. Often, at the same time, they also have to ensure that business continues as usual.